Terms and Conditions
Return & Exchange Policy We do not accept exchanges or refunds on clothes, accessories, shoes, masks and preorder handbags. Before ordering make sure that you are ordering the right size, color, type of product and have an understanding there may be slight variation in color due to photography lighting, manufacturer dye, etc. We will not accept any merchandise back. In stock handbag returns will be accessed on a case by case basis. If a return request is accepted a 15% restocking fee will be applied for any items you return not due to defects and buyer is responsible for returning the product in unused condition through trackable shipping. All sales are final. In the event that the merchandise receive is defective, you must provide proof with a photograph and an email stating the damage within 3 days after receipt of goods. Please email us for approval prior to returning any damage merchandise. We reserve the right to refuse any claim that we deem not accurate or correct. All merchandise to be exchanged due to defect must be unworn and must be in the exact same quality as delivered.
Note to customer
Sample Sale- Buyer understands that Sample Sale items fall below standard quality and that there may be some slight imperfections/discolorations that may impact the overall integrity of the bag and that's why it is priced at such a discounted rate. All Sample sale purchases are final. PreOrder options require a minimum of 3-4 weeks for stateside arrival. Sometimes delivery dates can take longer due to unforeseeable circumstances (Covid-19). We process all orders within a 5 business days. If there are any unforeseen delays we will notify you; please be aware of this processing timeframe prior to placing your order. I appreciate your patronage, thank you for your business!